action-center
latest
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- Release notes Cloud Action Center
- Getting started
- Activities
- Designing long-running workflows
- Start Job And Get Reference
- Wait For Job And Resume
- Add Queue Item And Get Reference
- Wait For Queue Item And Resume
- Wait For Form Task And Resume
- Resume After Delay
- Assign Tasks
- Create External Task
- Wait For External Task And Resume
- Complete Task
- Forward Task
- Get Form Tasks
- Get Task Data
- Get App Tasks
- Add Task Comment
- Update Task Labels
- Create App Task
- Wait For App Task And Resume
- Configure task timer
- Actions
- Autopilot in Action Center - Preview
- Autopilot in Action Center - Preview
- Autopilot user interface
- Tools and features available
- Action Center-specific use cases for Autopilot
- Autopilot in Action Center - limitations
- Security and RBAC
- Processes
- Notifications
- Audit
Action Center
Last updated Dec 11, 2025
- Gain insights into the process behind a task - Autopilot helps you understand the steps taken before the task reached you, bringing you further into the loop.
- Provide feedback to improve your experience - You can share feedback on fields, values, the agent process, and the overall escalation app, helping refine future interactions.
- Run real-time OCR on uploaded documents - By uploading documents to the chat (up to a 50MB limit), you can perform Optical Character Recognition to extract text instantly.
