- Getting started
- Best practices
- Tenant
- Folders Context
- Automations
- Processes
- Jobs
- Triggers
- Logs
- Monitoring
- Queues
- Assets
- Storage Buckets
- Test Suite - Orchestrator
- Other Configurations
- Integrations
- Classic Robots
- Host administration
- About the host level
- Managing system administrators
- Managing tenants
- Configuring system email notifications
- Audit logs for the host portal
- Maintenance Mode
- Organization administration
- Troubleshooting

Orchestrator User Guide
If your instance of Orchestrator has access to the internet, follow the instructions in this section to activate, update, or deactivate your host license.
Activating Your License Online
Updating Your License Online
Whenever your license changes - for example when new licenses are added, or when you renew your license - you must perform a license update from Orchestrator.
Orchestrator automatically checks your license status and synchronizes any changes. When finished, a success message appears in a tooltip at the top right of the page and the Licenses page refreshes to display the updated information.
Deactivating Your License Online
- Log in to the host portal as a system administrator and navigate to the Licenses page.
- In the top right, click Deactivate License and select Online Deactivation.
- In the confirmation dialog, click Deactivate to confirm the action.
A tooltip appears in the top right of the screen, confirming that the license has been deactivated.
On the Licenses page, the state changes to Unlicensed.
If your instance of Orchestrator does not access to the internet, follow the instructions in this section to activate, update, or deactivate your host license.
Activating Your License Offline
Step 1. Obtaining the License Request File
Step 2. Obtaining the License File
Follow these instructions on a machine with internet access.
Step 3. Activating the License
Your Orchestrator instance now appears as licensed and the Licenses page shows your available licenses.
Updating Your License Offline
Whenever your license changes - for example when new licenses are added, or when you renew your license - you must perform a license update from Orchestrator.
If your instance of Orchestrator does not have access to the internet, the process for updating the license is the same as the one for activating the license offline.
Deactivating Your License Offline
Step 1. Obtaining the License Deactivation File
Step 2. Deactivating the License
Follow these instructions on a machine with internet access.
- Managing Your Host License
- Managing Host Licenses in an Online Instance
- Activating Your License Online
- Updating Your License Online
- Deactivating Your License Online
- Managing Host Licenses in an Offline Instance
- Activating Your License Offline
- Step 1. Obtaining the License Request File
- Step 2. Obtaining the License File
- Step 3. Activating the License
- Updating Your License Offline
- Deactivating Your License Offline
- Step 1. Obtaining the License Deactivation File
- Step 2. Deactivating the License