- Getting Started
- Before You Begin
- How To
- Designing your App
- Events and Rules
- Rule: If-Then-Else
- Rule: Open a Page
- Rule: Open URL
- Rule: Close Pop-Over/Bottom Sheet
- Rule: Show Message
- Rule: Show/Hide Spinner
- Rule: Set Values
- Rule: Start Process
- Rule: Upload File to Storage Bucket
- Rule: Get File From Storage Bucket
- Rule: Create/Update Entity Record
- Rule: Delete Entity Record
- Rule: Add to Queue
- Function: And, Or, Not
- Function: Concat
- Function: Contains
- Function: Count
- Function: EndsWith
- Function: If
- Function: IsBlank
- Function: Length
- Function: List
- Function: StartsWith
- Function: Sum
- Function: Sort
- Function: Now
- Function: Today
- Function: Time
- Function: Year
- Function: Month
- Function: Day
- Function: Hour
- Function: Minute
- Leveraging RPA in your App
- Leveraging Entities in Your App
- Leveraging Queues in Your App
- Application Lifecycle Management (ALM)
- Basic Troubleshooting Guide
- Apps Troubleshooting and FAQs
- Apps On-Prem Troubleshooting

Apps User Guide for Automation Suite
Apps On-Prem Troubleshooting
linkThis section covers troubleshooting procedures applicable for UiPath Apps in the Automation Suite environment, especially during installation or configuration.
Message: UNEXPECTED INCONSISTENCY; RUN Fsck MANUALLY
linkWhile installing or upgrading Automation Suite, if the MongoDB pods cannot mount to the PVC pods, the following error message is displayed:
UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY
Recovery Steps
If you encounter the error above, follow the recovery steps below:
-
SSH to the system by running the following command:
ssh <user>@<node-ip>
ssh <user>@<node-ip> -
Check the events of the PVC and verify that the issue is related to the PVC mount failure due to file error. To do this, run the following command:
export KUBECONFIG=/etc/rancher/rke2/rke2.yaml PATH=$PATH:/var/lib/rancher/rke2/bin:/usr/local/bin kubectl get events -n mongodb kubectl get events -n longhorn-system
export KUBECONFIG=/etc/rancher/rke2/rke2.yaml PATH=$PATH:/var/lib/rancher/rke2/bin:/usr/local/bin kubectl get events -n mongodb kubectl get events -n longhorn-system -
Check the PVC volume mentioned in the event and run the
fsck
command.fsck -a <pvc-volume-name> Eg - fsck -a /dev/longhorn/pvc-5abe3c8f-7422-44da-9132-92be5641150a
fsck -a <pvc-volume-name> Eg - fsck -a /dev/longhorn/pvc-5abe3c8f-7422-44da-9132-92be5641150a -
Delete the failing MongoDB pod to properly mount it to the PVC.
kubectl delete pod <pod-name> -n mongodb
kubectl delete pod <pod-name> -n mongodb