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Overview

Last updated Sep 29, 2025

Use of customer data with cloud robots

Use of customer data with Elastic Robot Orchestration

Purposes

We process the information used with our services for the following purposes:

  • Provide our services
Provide our services

We process customer data, such as workflow data for the purpose of running the automation, or otherwise service provisioning as further detailed in the Elastic Robot Orchestration guide.

You can store data on Elastic Robot Orchestration via direct access to the VM (RDP - Remote Desktop Protocol), or as part of the workflow/automation.

We process telemetry data such as usage data (for example: region, intervals, events) to make sure that our platforms operate smoothly, to optimize the user experience, and to monitor consumption.

Use of customer data with the Automation Cloud Robots - VM

Purposes

We process the information used with our services for the following purposes:

  • Provide our services
Provide our services

We process customer data, such as workflow data for the purpose of running the automation, or otherwise service provisioning as further detailed in the Automation Cloud™ Robots - VM guide.

You can store data on Automation Cloud™ Robots - VM via direct access to the VM (RDP - Remote Desktop Protocol), or as part of the workflow/automation.

We process telemetry data such as usage data (for example: region, intervals, events) to make sure that our platforms operate smoothly, to optimize the user experience, and to monitor consumption.

Use of customer data with the Automation Cloud Robots - Serverless

Purposes

We process the information used with our services for the following purposes:

  • Provide our services
Provide our services

We process customer data, such as workflow data for the purpose of running the automation, or otherwise service provisioning as further detailed in the Automation Cloud™ Robots - Serverless guide. The data is not stored.

We process telemetry data such as usage data (for example: region, intervals, events) to make sure that our platforms operate smoothly, to optimize the user experience, and to monitor consumption.

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