cartographer
latest
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Cartographer user guide
- Overview
- Installation and setup
- Getting started
- Trust and compliance
- Governance
- Features
- Reference
- Troubleshooting
- Backup and restore
Troubleshooting
Diagnose and fix common Cartographer issues, organized by area — setup and installation, tasks and prompts, security and permissions, connections, skills and add-ons, settings, and business processes and documents.
Cartographer issues are grouped by area. Each is documented on its own page:
- Setup and installation troubleshooting — screen context, website access, the browser extension, sign-in
- Tasks and prompts troubleshooting — misunderstood requests, unexpected actions, slow runs, repeated confirmation prompts
- Security and permissions troubleshooting — permission denials, failed approvals, blocked apps and sites
- Connections troubleshooting — failed connections, missing scopes, MCP server issues
- Skills and add-ons troubleshooting — failed installs, skills that don't appear, runtime failures, unreachable feeds
- Publishing and installing skills troubleshooting — issues publishing, browsing, installing, or reviewing skills
- Settings troubleshooting — changes that don't take effect, a corrupted settings file, secure settings that won't save
- Business processes and documents troubleshooting — approval prompts, disappearing projects, shallow output, stale downloads, generation timing