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Agents user guide
- Getting started
- UiPath Conversational Agents
- UiPath Agents in Studio Web
- UiPath Coded agents
- Build with Coding Agents
UiPath Conversational Agents for real-time, multi-turn chat and voice dialogues.
Build, deploy, and monitor reliable conversational agents for real-time dialogues with your users. Model the chat or voice experience on a low-code canvas, evaluate agent performance, and monitor usage and feedback.
Getting started
Start by picking how your users will interact with your agent:
When to use conversational agents
Use conversational agents when your use-case involves real-time, context-aware interaction:
- Self-service experiences: Helpdesk support, HR onboarding assistants, IT troubleshooting bots
- Interactive guided workflows: Multi-step processes, forms, or decision trees
- Proactive outreach: Outbound calls for reminders, notifications, and follow-ups
The agent lifecycle
Building and operating a conversational agent follows four phases: