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Healing Agent user guide
  • Overview
    • What is Healing Agent?
    • Healing Agent feature availability
    • Healing Agent and Unified Target
    • Use cases for Healing Agent
    • Recovery strategies
    • Insights
    • Data collection
    • Known limitations
  • Getting started
    • Prerequisites
    • Default settings
    • Licensing
  • Frequently asked questions

Default settings

Default Healing Agent behavior for new Enterprise and Community processes, including the recommendation-only default state and how Community heals consume the Monthly Pool.

Enterprise plan​

Healing Agent is enabled by default for new processes. It provides recommendations but does not perform self-healing actions automatically. To activate self-healing, an administrator must manually enable this setting, as described in Healing Agent setup.

Community plan​

Healing Agent is enabled by default for new processes. It provides recommendations but does not perform self-healing actions automatically. To activate self-healing, an administrator must manually enable this setting, as described in Healing Agent setup.

Note:

On the Community plan, each heal consumes Credits from the Community Monthly Pool, which the organization shares with other capabilities. When the pool is exhausted, Healing Agent stops healing until the pool resets for the next monthly period. For details, refer to Community plan.

  • Enterprise plan​
  • Community plan​

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