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Automation Cloud admin guide

Last updated Oct 1, 2025

Data residency

Automation Cloud™ is deployed across various global regions for optimal coverage for our diverse worldwide customer base. As our cloud infrastructure expands, we can better meet global needs for data sovereignty while maintaining high availability and low latency, providing a robust foundation for cloud deployment.

Determining regions for cloud organizations and tenants depends on licensing plans and regional preferences. This documentation aims to show where your business data is stored globally.

Organization and tenant services data

Automation Cloud organization data includes critical information such as user identity, metadata, and license details. Each Automation Cloud organization is assigned a unique hosting region based on licensing plans and regions selected by admins.

Each cloud organization has a single region, and enterprise customers have multi-regionality options for their organizations' tenants.

Data residency for cloud organizations

Community

Data for cloud organizations created using community plan is stored in community data centers in the European Union.

Free

Data for cloud organizations created using free plan is stored in community data centers in the European Union.

Pro trial

Data for cloud organizations created using pro trial plan is stored in the region selected during creation.

Pro

Customers on pro plans inherit the organization region. If your organization was created using a non-commercial community or free plan, the data is hosted in the European Union.

Enterprise

Customers on enterprise plans inherit the organization region. If your organization was created using a non-commercial community or free plan, the data is hosted in the European Union. If you are interested in upgrading your plan, contact a sales expert.

Unified Pricing: Data residency for cloud organizations

Community

Data for cloud organizations created using a Community plan is stored in community data centers in the European Union.

Free

Data for cloud organizations downgraded to a Free plan is stored in community data centers in the European Union.

Basic Trial

Data for cloud organizations created using the Basic Trial plan is stored in data centers in the European Union.

Basic

Data for cloud organizations created using the Basic plan is stored in data centers in the European Union.

Standard Trial

Customers on Standard Trial plans inherit the organization region. If your organization was created using a non-commercial Free plan, the data is hosted in the European Union. If you are creating an organization on the Standard Trial plan for the first time, you can choose the region where your organization data resides.

Standard

Customers on Standard plans inherit the organization region.

Enterprise

Customers on Enterprise plans inherit the organization region. If you upgraded from a previous plan, the organization will inherit the previous organization's region. If you are interested in upgrading your plan, contact a sales expert.

Data residency for cloud tenants

Community

A single cloud tenant is provisioned by default for a cloud organization created using Community plan. Data for this tenant is stored in Community scale unit in the European Union.

Free

A single cloud tenant is provisioned by default for a cloud organization created using Free plan. Data for this tenant is stored in community scale unit in the European Union.

Pro Trial

Customers using Pro Trial are offered up to three cloud tenants. These tenants are automatically created in the same region as the cloud organization region selected during sign-up.

Pro

Customers on Pro plans will inherit the tenant(s) region(s).

  • If your organization was created using Community plan, tenant data is hosted in the European Union.

  • If your organization was created using Free plan, tenant data is hosted in the European Union.

  • If your organization was created using Pro Trial plan, tenant data is stored in the same region as the cloud organization region selected during sign-up.

  • For newly created tenants, the data is stored in the same region as the cloud organization region selected during sign up.

Enterprise

Customers on Enterprise plans will inherit tenant(s) region(s).

  • If your organization was created using Community plan, tenant data is hosted in the European Union.

  • If your organization was created using Free plan, tenant data is hosted in the European Union.

  • If your organization was created using Pro Trial plan, tenant data is stored in the same region as the cloud organization region selected during sign-up.

  • For newly created tenants, the data is stored in the region chosen by admins during creation.

Establishing the region for newly created cloud tenants has no effect on already-created cloud tenants in your organization. Customers using Enterprise plans can request changes to regions elections they made in the past for their cloud organization or their tenants. You can contact support to request to schedule the data move to a different region.

Note:

In cases where Enterprise customers do not explicitly make region elections for their organizations or default tenants, we proactively move the customer data (from the organization and tenant services) to the corresponding scale units, to ensure the cloud services are deployed in optimal regions worldwide. We use predefined rules to determine region selection. However, in certain situations, our rules might default services to Enterprise scale units in the European Union, if a more suitable location was not identified.

The following table describes data residency for Automation Cloud organization and tenants in accordance with their used plans:

Data residency for Automation Cloud organization and tenants

Pro

Enterprise

Cloud organization regionsEuropean Union onlyEuropean Union only

1 chosen region

Inherited

Inherited (can be changed)

Tenant regionsEuropean Union onlyEuropean Union only

1 chosen region

1 inherited region

Inherited for Default Tenant (can be changed)

Note:

Multiple regions are available for new tenants.

Max. number of tenants

1

1

3

3

As needed

Note:

Community and Free plans are for non-commercial use only. If you want to test Automation Cloud before buying a license, start with a Pro Trial plan.

Unified Pricing: Data residency for cloud tenants

Community

A single cloud tenant is provisioned by default for a cloud organization created using a Community plan. Data for this tenant is stored in Community scale unit in the European Union.

Free

A single cloud tenant is provisioned by default for a cloud organization created using Free plan. Data for this tenant is stored in community scale unit in the European Union.

Basic Trial

A single cloud tenant is provisioned by default for a cloud organization created using a Basic Trial plan. Data for this tenant is stored in the European Union.

Basic

A single cloud tenant is provisioned by default for a cloud organization created using a Basic plan. Data for this tenant is stored in the European Union.

Standard Trial

Customers on Standard Trial plans will inherit the tenant(s) region(s), as follows:

  • If your organization was created using Community plan, tenant data is hosted in the European Union.

  • If your organization was created using Free plan, tenant data is hosted in the European Union.

  • If your organization was created using Basic Trial or Basic plan, tenant data is stored in the European Union.

  • For newly created tenants, the data is stored in the same region as the cloud organization region selected during sign up.

Standard

Customers on Standard plans will inherit the tenant(s) region(s), as follows:

  • If your organization was created using Community plan, tenant data is hosted in the European Union.

  • If your organization was created using Free plan, tenant data is hosted in the European Union.

  • If your organization was created using Basic Trial or Basic plan, tenant data is stored in the European Union.

  • For newly created tenants, the data is stored in the same region as the cloud organization region selected during sign up.

Enterprise

Customers on Enterprise plans will inherit the tenant(s) region(s), as follows:

  • If your organization was created using a Community plan, tenant data is hosted in the European Union.

  • If your organization was created using a Free plan, tenant data is hosted in the European Union.

  • If your organization was created using Basic Trial or Basic plan, tenant data is hosted in the European Union.

  • For newly created tenants, the data is stored in the region chosen by administrators during creation.

Establishing the region for newly created cloud tenants has no effect on already-created cloud tenants in your organization. Customers using Enterprise plans can request changes to regions elections they made in the past for their cloud organization or their tenants. You can contact support to request to schedule the data move to a different region.

Note:

In cases where Enterprise customers do not explicitly make region elections for their organizations or default tenants, we proactively move the customer data (from the organization and tenant services) to the corresponding scale units, to ensure the cloud services are deployed in optimal regions worldwide. We use predefined rules to determine region selection. However, in certain situations, our rules might default services to Enterprise scale units in the European Union, if a more suitable location was not identified.

The following table describes data residency for Automation Cloud organizations and tenants, according to every licensing plan:

Data residency for Automation Cloud organization and tenants

Community

Free

Basic Trial

Basic

Standard TrialStandard

Enterprise

Cloud organization regionsEuropean Union only European Union only European Union only European Union only InheritedInherited

Inherited (can be changed)

Tenant regionsEuropean Union only European Union only European Union only European Union only One region inherited from the organizationOne region inherited from the organization

Inherited for Default Tenant (can be changed)

Note:

Multiple regions are available for new tenants.

Max. number of tenants1111UnlimitedUnlimitedUnlimited
Note:

Community and Free plans are for non-commercial use only. If you want to test Automation Cloud before buying a license, start with a Basic Trial or Standard Trial plan.

Global cloud regions

UiPath provisions and processes cloud data in the region where each service is hosted. This page explains the following:
  • Where each service is available.
  • How UiPath handles data residency.
  • What exceptions apply to data residency.

Service provisioning and data handling

Before you check the data residency of each service, keep the following in mind:

  • Products are provisioned either at the tenant level or the organizational level.
  • When a product is available in a region, UiPath stores and processes data mainly in that region.
    Note: Some services might process data beyond their designated storage region. However, no data is stored outside the services' respective region.
  • If a product uses AI-powered features, data may be temporarily routed to a nearby region where a specific model is available.

    UiPath does not store data in the routed region. Product sections document this behavior in detail.

Tip: You can create multiple tenants in different regions under the same organization to access services that are not available in your primary region. For example, IXP is not available in the UK region. To use IXP, you can create a tenant in the EU region. All IXP data is then processed in the EU and follows the data residency rules for EU-hosted tenants.

Service

Provisioning type

European Union

United States

Japan

Canada

Australia

Singapore

United Kingdom

India

Switzerland

United States

(delayed region)

European Union

(delayed region)

Action Center

(Actions and Processes)

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Not available

AgentsTenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Not available

Not available

AI Center

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Available

AI Computer Vision

Tenant level

Available

Available

Not available

Not available

Not available

Not available

Not available

Not available

Not available

Not available

Not available

Apps

Organization level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Not available

Automation Cloud portal1

N/A

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Automation Hub

tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Not available

Automation Ops

Organization level

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

IXP

Tenant level

Available

Available

Available

Available

Available

Available

Not available

Not available

Not available

Available

Available

Context Grounding

Tenant level

Available

Available

Available

Available

Available

Not available

Not available

Not available

Not available

Available

Not available

Data Fabric

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Not available

Document Understanding

Note: Currently, Uipath DocPath is only available for US-based tenants.
Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Insights

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Available

Integration Service

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Not available

Maestro

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Not available

Orchestrator

(including ACR - VM and ACR - Serverless)

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Available

Process Mining

Tenant level

Available

Available

Available

Available

Available

Available

Available

Not available

Not available

Available

Not available

SolutionsTenant level

Available

Available

Available

Available

Available

Available

Available

Not available

Not available

Available

Available

Studio Web Organization level

Available

Available

Available

Available

Not available

Not available

Not available

Not available

Not available

Not available

Task Mining

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Not available

Test Manager

Tenant level

Available

Available

Available

Available

Available

Available

Available

Available

Not available

Available

Not available

Platform considerations

The Automation Cloud portal includes the home page, all pages under Admin, and the Resource center (Help) page. For a list of all services handled by an organization administrator, refer to Administration services and capabilities.

AI Computer Vision considerations

Keep the following in mind when checking data residency for AI Computer Vision:
  • Design-time data is centralized in the European Union and in the United States of America, no matter the region of origin.
  • The service is available worldwide and it can be accessed from any location around the world. For more details, check the Public endpoints page.
  • In the case of a regional Azure failure, to ensure continued service operation for our customers, global AI Computer Vision traffic (using the cv.uipath.com endpoint) may be temporarily failed over/redirected to another Azure data center location. The redirection will happen in the same geography, if possible (for example, traffic usually served by the North Europe Azure data center will be redirected to West Europe, if possible, in case of a regional failure in North Europe). In case redirection in the same geography is not possible (examples include, but are not limited to: insufficient GPU availability in Azure or disasters affecting both the primary and secondary regions in a geography), traffic may be redirected to another geography. The redirection will happen for a limited time, until the regional failure has stopped and the service has stabilized.

Document Understanding considerations

Keep the following in mind when checking data residency for Document Understanding:

  • For the Switzerland and European Union (delayed) regions, Document Understanding supports only Modern Projects.

AI features and model routing

Some UiPath services use AI-powered features delivered through third-party AI models from Azure OpenAI, Google Gemini, and Anthropic Claude. These models are hosted in specific regions. When a model is not available in the same region as the service, UiPath routes data temporarily to the nearest region with an available model endpoint.

Note: UiPath does not store data in the routed region.

Check the following table for the endpoint availability and model routing rules specific for each service:

Table 1. AI features and model routing for each service
ServiceModel type and versionEndpoint region availabilityFallback routing behaviorNotes
AppsAzure OpenAICanada, European Union, United States.For the Australia, India, and Singapore regions, data is re-routed to the European Union. N/A
AgentsGPT 4o-xEuropean Union, Japan, United States.Fallback to the closest supported region.N/A
AgentsClaude 3.5/3.7
  • Anthropic Claude 3.5 Sonnet v1: Europe, Japan, United States.
  • Claude 3.5 Sonnet v2: United States, Australia.
  • Claude 3.7 Sonnet: United States.
Fallback to the closest supported region.N/A
AgentsGeminiEuropean Union, United StatesFallback to the closest supported region.N/A
Autopilot for DevelopersAzure OpenAI (gpt-4o-mini-2024-07-18 and gpt4o-2024-08-06) European Union, Japan, United States
  • For the Canada region, data is re-routed to the United States.
  • For the United Kingdom region, data is re-routed to the European Union.
  • For the Singapore, India, and Australia regions, data is re-routed to Japan.
N/A
Autopilot for DevelopersGoogle Gemini (gemini-2.0-flash-001 and gemini-2.5-flash)European Union, United States
  • For the Canada region, data is re-routed to the United States.
  • For the Japan, Australia, United Kingdom, India, and Singapore regions, data is re-routed to the European Union.
N/A
Autopilot for DevelopersAnthropic Claude (claude-3-7-sonnet-20250219-v1:0)European Union, United States
  • For the Canada region, data is re-routed to the United States.
  • For the Japan, Australia, United Kingdom, India, and Singapore regions, data is re-routed to the European Union.
N/A
Autopilot for EveryoneGPT-4o (Azure OpenAI)European Union, Japan, United StatesFallback to the closest supported region.Autopilot for Everyone stores customer data in Orchestrator, for the following regions: European Union, United States, Japan, and United States (delayed region).
Autopilot for EveryoneClaude 3.5 Sonnet v1 (Anthropic)European Union, Japan, United States Fallback to the closest supported region.Autopilot for Everyone stores customer data in Orchestrator, for the following regions: European Union, United States, Japan, and United States (delayed region).
Data FabricAzure OpenAIEuropean Union, Japan, United StatesFor the Australia, Canada, India, Singapore, and United Kingdom regions, data is re-routed to the European Union. N/A
Document UnderstandingAzure OpenAIAustralia, Canada, European Union, European Union (delayed), India, Japan, United Kingdom, Switzerland United States, United States (delayed)
  • For generative AI features (Extract Document Data and Classify Document activities and Document Manager pre-labelling and annotation and validation features) in the Singapore region, data is re-routed to the European Union.
  • When using the Extract Document Data and Classify Document IOCR activities (released before October 24, 2024) and the ApplyAutoValidation feature in the IOCR DataExtractionScope activity, your data will transit the European Union. For activity versions released before October 24, 2024, data saving also takes place in the European Union. For newer versions of these activities, there is no data saved outside Singapore.

The generative model is deployed the same way as our specialized pre-trained models, hence, the same data privacy applies.
IXPAzure OpenAIAustralia, Canada, European Union, European Union (delayed), India, United Kingdom, United States, United States (delayed) For the Singapore region, data is re-routed to the European Union. N/A
Studio WebAzure OpenAIAustralia, European Union, European Union (delayed), United States, United States (delayed) For the Canada, India, United Kingdom, and Singapore regions, data is re-routed to the European Union. N/A
Task MiningAzure OpenAI (ChatGPT-4o)AU, CA, EU, IN, JA, SI, UK, USFor SI, data is re-routed to the EU.N/A
Test ManagerAzure OpenAIEuropean Union, United States, Japan
  • For the Canada, Japan, and Australia regions, data is re-routed to the United States.
  • For the United Kingdom region, data is re-routed to the European Union.
  • For the Singapore, India, and Australia regions, data is re-routed to Japan.
N/A
Test ManagerGoogle GeminiEuropean Union, United States
  • For the Canada, Japan, and Australia regions, data is re-routed to the United States.
  • For the United Kingdom, India, and Singapore regions, data is re-routed to the European Union.
N/A
Test ManagerAnthropic ClaudeEuropean Union, United States
  • For the Canada, Japan, and Australia regions, data is re-routed to the United States.
  • For the United Kingdom, India, and Singapore regions, data is re-routed to the European Union.
N/A

Safe deployment practices

We consistently deploy new releases every two weeks for cloud products and services, adhering to the company's safe and secure deployment practices.

Initial deployment is made available to community users where applicable, and later to enterprise customers within a one hour to 14-day window post community deployment.

Delayed ring deployments

Automation Cloud™ is available in cloud scale units in the United States and the European Union with delayed deployments.

To ensure GxP regulatory compliance in life sciences, UiPath® offers Advanced Platform SKU customers the option of a delayed update scale unit for their Automation Cloud setup. Typically, customers utilize a standard scale unit for testing (in any of the Automation Cloud standard regions), alongside a second organization on a delayed update scale unit for production. Automation Cloud is available to customers in a delayed update scale unit accessible in the United States, and a second one in the European Union is available to enterprise customers.

Each Automation Cloud release reaches delayed update scale units at least 14 days after standard scale units, enabling customers to complete an evaluation before the update is released in the delayed scale unit.

Further details regarding delayed update scale units are available in Delayed update organizations.

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