- Getting started
- UiPath Agents in Studio Web
- UiPath Agents in Agent Builder
- UiPath Coded agents
Agents user guide
About agents
Agents are the next evolution in automation. Powered by technologies like large language models (LLMs), machine learning, and traditional enterprise automation, agents are designed to operate in dynamic, non-deterministic environments. They can plan, act, learn, and adapt—making them ideal for processes that require judgment, flexibility, and contextual awareness.
Unlike deterministic systems such as RPA robots, which follow structured logic and fixed rules, agents use a probabilistic approach to make decisions based on patterns and real-time data. This makes agents highly suited for automating unstructured, exception-heavy workflows where conditions and outcomes vary.
| Agents | Robots (RPA) | |
|---|---|---|
| Nature | Probabilistic, adaptive | Deterministic, rule-based |
| Skills | Planning, decision-making, learning, natural language | Structured execution, efficiency, reliability |
| Best for | Unstructured tasks, ambiguous environments | Repetitive tasks, structured workflows |
| Triggering | User requests or system events | Schedulers, triggers, or attended execution |
| Collaboration | Work with users, robots, and other agents | Work independently or under agent direction |
Agents are dynamic, context-aware systems that operate based on goals. They communicate in natural language, plan their steps, make independent decisions, and escalate to humans when needed. Robots bring stability, compliance, and precision. Together, they enable agentic automation—a new model of automation that blends intelligence with action.
Agentic automation is the orchestration of agents, robots, and humans in a unified automation ecosystem. On the UiPath Platform™, agents of all types can operate with built-in guardrails, governance, and security—making them enterprise-ready from day one.
Learn how to elevate your processes end-to-end with agentic orchestration using UiPath Maestro™.
This architecture enables businesses to:
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Combine LLMs and AI agents with structured RPA for broader automation coverage.
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Automate processes across CRM, ERP, and other systems.
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Use real-time data to power decisions and outcomes.
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Expand automation into previously unreachable, unstructured areas.
Next, refer to Agent capabilities in the UiPath Platform™ to discover the power of the UiPath agent ecosystem, including all the types of agent we support and how you can leverage each of them for your specific use cases.
