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high-availability-add-on
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  • Overview
    • About High Availability Add-on
  • Requirements
  • Installation
  • Upgrade
  • Troubleshooting
      • Installation issue with port 53
      • Failed initial Redis installation
      • Firewall blocking HTTP connections

High Availability Add-on installation guide

Last updated Apr 22, 2026

Failed initial Redis installation

Description

The initial Redis installation failed, and re-running the installation scripts produces new errors that were not part of the original installation attempt. This happens because the Redis installer does not perform cleanup after a failed installation. As a result, leftover files or configurations can cause the installer to think it is performing an upgrade or encounter unexpected issues.

Solution

To clean up a failed Redis installation:

  1. Remove all Redis packages:

    sudo yum remove redis*
    sudo yum remove redis*
    
  2. Verify that all Redis packages have been removed:

    sudo rpm -qa | grep -i redis
    sudo rpm -qa | grep -i redis
    
  3. Once the cleanup is completed, re-run the installation scripts. Re-running the install scripts might produce new errors, not seen on the original install, such as:

    • Traceback (most recent call last): File "rlec_upgrade_tmpdir/upgrade_checks.py", line 6, in <module> import CCS ImportError: No module named CCS
      Traceback (most recent call last): File "rlec_upgrade_tmpdir/upgrade_checks.py", line 6, in <module> import CCS ImportError: No module named CCS
      

      To address this issue, ensure the required dependencies (like Python modules) are installed before attempting the Redis setup:

      pip install CCS
      pip install CCS
      
    • Upgrade aborted. Upgrading to version 5.4.6-18 is only allowed from versions: 5.0.0 5.0.1 ... package redislabs is not installed.
      Upgrade aborted. Upgrading to version 5.4.6-18 is only allowed from versions: 5.0.0 5.0.1 ... package redislabs is not installed.
      

      To address this issue, reinstall the redislabs package, which may be missing or corrupted after the failed installation:

      sudo yum install redislabs
      sudo yum install redislabs
      
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