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Automation Cloud admin guide

Last updated Nov 10, 2025

About logs

A log is an array of data ordered by time that follows the "first in, first out" rule. That means the oldest log entry is the first one deleted at the end of the retention period. Logs help with debugging issues, increasing security and performance, or reporting trends.

Cloud Portal and cloud services are using different types of logs to help with debugging issues, increasing security and performance, or reporting trends.

Audit logs

Audit logs in Automation Cloud provide a centralized, secure, and scalable way to track key activities across your organization. Administrators can use audit logs to maintain compliance, monitor user actions, and support security investigations.

Audit logs give you access to the following capabilities:

Advanced filtering and search: You can use filters and search tools to quickly locate specific events. You can search by the following criteria: time range, user, source, category, action, status, IP address, and and perform text search.
Note: You can view audit logs from the past 90 days.
Export options: You can export up audit logs to CSV for external storage or analysis, via the Export option or using the Audit Logs APIs.
Note: You can export up to 100,000 rows, with data for up to 90 days being available.
Multi-scope visibility: Audit logs are available at both organization and tenant levels.

Organization administration

Organization-level audit logs capture action performed in organization-scoped services. This includes operations such as identity management, directory sync, user and group administration, and organization-wide settings.

As an organization administrations, you can view audit logs by going to Admin > Organization > Audit Logs.

The following table lists the audit events generated by organization-scoped services that you can view in Automation Cloud:

Source	Category	Activity
Access Policy	Ip Configuration	Created a new Ip Configuration, Deleted an Ip Configuration, Delete all Ip Configurations, Update the Ip Configurations
Access Policy	Ip Configuration Status	Created a new Ip Configuration Status, Deleted an Ip Configuration Status, Updated the Ip Configuration Status
Access Policy	AccessPolicy	AccessPolicy Is Evaluated
Admin	User Administration	Invite User, Delete User, Update User Details
Admin	Robot Administration	Create, Update, Delete Robot Account
Admin	Group Administration	Create, Update, Delete Group, Create/Update/Delete Group Membership Rule
Admin	External Application Admin	Register, Update, Delete External App, Create/Delete Secret, Generate New Secret, Create/Delete/Regenerate Personal Access Token
Admin	Directory Administration	Create, Update, Delete Directory Connection
Admin	Security Settings	Update Encryption Key, Authentication Setting, Access Restriction Setting
Admin	Organization Administration	Create, Update, Delete Org and Org Settings
Admin	Tenant Administration	Create, Update, Enable, Disable Tenant
Directory Sync	Org Membership	User Auto-Joined Org, User Details Auto-Updated, User Auto-Deleted from Org
Directory Sync	Group Management	Group Auto-Created, Group Auto-Updated, Group Auto-Deleted
Group Management	Group Membership	User Manually Added/Removed from Group, User Auto-Added/Removed from Group
Identity	Authentication	User Login, Robot Login, External App Login
Identity	User Account	Changed Password, Reset Password, Reset Password Email Sent, Linked Accounts
Organization Management	Org Membership	User Manually Joined Org, User Manually Removed from Org

Apps

This section describes the audit log actions recorded for Apps, under the App Management category. For each action, the following table lists what action is logged and the captured information.

Table 1. Apps logged actions
Action	Description	Logged information
Create App	A user has successfully created an App .	User email, App name, creation date
Clone App	A user has successfully cloned an App.	User email, Original App name, Cloned App name, clone date
Delete App	A user has successfully deleted an App.	User email, App name, deletion date
Export App	A user has successfully exported an App.	User email, App name, export date
Import App	A user has successfully imported an App.	User email, App name, import date
Share App	A user has successfully shared an App.	User email, App name, share date

Automation Ops

This section describes the audit log actions recorded for Automation Ops, for both the classic and unified audit experience. For each action, the following table lists what action is logged and the captured information:

Unified audit experience

This section describes the unified audit experience log actions recorded for Automation Ops, specifically for the Governance, Manage Feeds, Pipelines, and Source control audit sources. For each action, the following table lists what action is logged and the captured information:

Category	Action	Description	Logged Information
Policy management	Created policy	A user successfully creates a new policy.	Policy name, license name, product name, policy data, priority, availability.
Policy management	Edited policy	A user successfully edits an existing policy.	For both the original policy and the edited policy: name, product name, license name, policy data, priority, availability.
Policy management	Edited product policy version	A user performs a successful upgrade / downgrade of a policy template Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Product name, old template version, new template version (major.minor.patch).
Policy management	Deleted policy	A user successfully deletes a policy.	Policy name, product name, license name, policy data, priority, availability.
Deployment management	Deployed tenant policy	A user successfully deploys one or more policies at tenant level. Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Policy name or No policy / Inherit, license name, product name, tenant name.
Deployment management	Deployed group policy	A user successfully deploys one or more policies at group level. It includes all actions that can affect the deployment settings: editing a group’s deployment settings removing a group deployment (results in Inherit) Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Policy name or No policy / Inherit, license name, product name, group name.
Deployment management	Deployed user policy	A user successfully deploys one or more policies at user level. It includes all actions that can affect the deployment settings: editing a user’s deployment settings removing a user deployment (results in Inherit) Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Policy name or No policy / Inherit, license name, product name, user name.
Connection Management	Created GitHub connection	A user successfully creates a new connection to GitHub.	Organization name (GitHub) / Account Id
Connection Management	Created Azure connection	A user successfully creates a new connection to Azure.	Account Id + Account name
Connection Management	Deleted GitHub connection	A user successfully removes a new connection to GitHub.	Organization name
Connection Management	Deleted Azure connection	A user successfully removes a new connection to Azure.	Account Id + Account name
Connection Management	Connection synced	The connection to an external provider is updated.	Organization name (GitHub) / Account Id + Account name (Azure)
Feeds management	Added custom feed	A user adds a custom feed.	Feed name, type, URL, security method, description.
Feeds management	Deployed feed to tenant	A user deploys a feed to a tenant.	Feed name and URL, tenant name.
Feeds management	Removed deployed feed from tenant	A user removes a feed from a tenant.	Feed name and URL, tenant name.
Feeds management	Removed custom feed	A user deletes a feed.	Feed name, type, URL, security method, description.
Feeds management	Updated Feed	A user updates the details of a feed.	For both the original feed and the edited feed: name, type, URL, security method, description, tags.
Package management	Uploaded package to feed	A user uploads a package to a feed.	Package name and version, feed name and URL.
Package management	Removed package from feed	A user removes a package from a feed.	Package name and version, feed name and URL.
Package management	Duplicated package to feed	A user copies a package from one feed to another.	Package name and version, name and URL of source and destination feeds.
Pipeline management	Created pipeline	A user created a pipeline.	User email, pipeline name and ID, flow ID, pipeline arguments, run selection, creation date
Pipeline management	Edited pipeline	A user edited a pipeline.	User email, pipeline name and ID, flow ID, pipeline arguments, run selection, update date
Pipeline management	Deleted pipeline	A user deleted a pipeline.	User email, pipeline name and ID, flow ID, pipeline arguments, run selection, deletion date
Environment management	Initial pipeline setup	A user initially sets up a pipeline.	User email, pipeline name and ID, flow ID, pipeline arguments, run selection
Environment management	Deleted runtime settings	A user deletes runtime settings.	User email, pipeline name and ID, flow ID, pipeline arguments, run selection, deletion date

Classic audit experience

This section describes the classic audit experience log actions recorded for Automation Ops, specifically for the Governance, Manage Feeds, Pipelines, and Source control audit sources. For each action, the following table lists what action is logged and the captured information:

Category	Action	Description	Logged Information
Governance	Create Policy	A user successfully creates a new policy.	Policy name, product name, policy data, priority, availability.
Governance	Edit Policy	A user successfully edits an existing policy.	For both the original policy and the edited policy: name, product name, policy data, priority, availability.
Governance	Upload Policy	A user successfully uploads a policy.	Policy name, product name, policy data, priority, availability.
Governance	Delete Policy	A user successfully deletes a policy.	Policy name, product name, policy data, priority, availability.
Governance	Deploy To Tenant	A user successfully deploys one or more policies at tenant level. Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Policy name or No policy / Inherit, license name, product name, tenant name.
Governance	Deploy To Group	A user successfully deploys one or more policies at group level. It includes all actions that can affect the deployment settings: editing a group’s deployment settings removing a group deployment (results in Inherit) Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Policy name or No policy / Inherit, license name, product name, group name.
Governance	Deploy To User	A user successfully deploys one or more policies at user level. It includes all actions that can affect the deployment settings: editing a user’s deployment settings removing a user deployment (results in Inherit) Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Policy name or No policy / Inherit, license name, product name, user name.
Governance	Edit Version	A user performs a successful upgrade / downgrade of a policy template Each per-product edit is tracked in a separate log, regardless of whether or not it is the result of a bulk action.	Product name, old template version, new template version (major.minor.patch).
Source Control	Set up connection	A user succesfully creates a new connection to an external provider.	Organization name (GitHub) / Account Id (Azure)
Source Control	Remove connection	A user succesfully removes a new connection to an external provider.	Organization name (GitHub) / Account Id + Account name (Azure)
Source Control	Connection synchronization	The connection to an external provider is updated.	Organization name (GitHub) / Account Id + Account name (Azure)
Artifacts	Add Custom Feed	A user adds a custom feed.	Feed name, type, URL, security method, description.
Artifacts	Deploy Feed To Tenant	A user deploys a feed to a tenant.	Feed name and URL, tenant name.
Artifacts	Remove Feed From Tenant	A user removes a feed from a tenant.	Feed name and URL, tenant name.
Artifacts	Remove Custom Feed	A user deletes a feed.	Feed name, type, URL, security method, description.
Artifacts	Edit Feed	A user edits the details of a feed.	For both the original feed and the edited feed: name, type, URL, security method, description, tags.
Artifacts	Upload Package	A user uploads a package to a feed.	Package name and version, feed name and URL.
Artifacts	Remove Package	A user removes a package from a feed.	Package name and version, feed name and URL.
Artifacts	Copy Package	A user copies a package from one feed to another.	Package name and version, name and URL of source and destination feeds.

Licensing

This section outlines the audit log entries recorded for licensing-related activities, specifically for the License Accountant and License Resource Manager sources. Logged actions are grouped under the License Management category.

The table below provides details about each recorded action, including the event type and the logged information captured in the audit log.

Table 2. Licensing logged actions
Action	Description	Logged information
Direct license allocation to user	A user allocated a license directly to another user.	User email, license type, recipient email, allocation date and time
Group rule license allocation to user	A license was automatically allocated to a user based on a group allocation rule.	User email, user group name, license allocation rule, recipient email, allocation date and time
Updating group rule license allocation	A user updated the license allocation rule for a user group.	User email, user group name, licenses added to the rule, update date and time
Upgrade license to trial	A user upgraded the organization license to a trial.	User email, trial name, upgrade date and time
Product quantity changed	A user changed the quantity of product licenses in the organization.	User email, organization name, updated product quantity, change date and time
Activate license	A user activated a license for the organization.	User email, organization name, license type, activation date and time
Update license	A user updated the organization license.	User email, organization name, license type, update date and time
Deactivate license	A user deactivated the organization's license.	User email, organization name, license type, deactivation date and time
Host allocated products to hosted organizations	A user allocated host licenses to an organization.	User email, organization name, license number, license types, allocation date and time
Request trial per SKU license	A user requested a trial per SKU license.	User email, trial per SKU license, request date and time
Disable trial per SKU license	A user disabled a trial per SKU license.	User email, trial per SKU license, disabling date and time
Create user group quota	A user created a quota for a user group.	User email, user group name, quota, creation date and time
Update user group quota	A user updated an existing user group quota.	User email, user group name, updated quota, update date and time
Delete user group quota	A user deleted a user group quota.	User email, user group name, deletion date and time

Tenant administration

Tenant-level audit logs include events from tenant-scoped services, such as roles, services, and tenant settings.

To view audit logs for organization administrator, go to Admin, select your tenant, then choose Audit Logs.

The following table lists audit events generated by tenant-scoped services, including service management and role assignments within individual tenants.

Source	Category	Activity
Admin	Tenant Administration	Enable, Disable, Remove Service in Tenant
Admin	Role Administration	Add, Remove, Update User Role

Apps

This section describes the audit log actions recorded for Apps, under the App Management category. For each action, the following table lists what action is logged and the captured information.

Table 3. Apps logged actions
Action	Description	Logged information
Publish App	A user has successfully published an App.	User email, App name, Folder name where the App was published
Deploy App to a Folder	A user has successfully published an App.	User email, App name, Orchestrator folder name.

Data Fabric

To export Data Fabric audit logs at tenant level, take the following steps:

Log in to Automation Cloud™.
Navigate to Admin.
Select your tenant, and then select Audit logs.
Search and select DataFabric from the Source filter.
Select Export to download the audit log .csv file.

The following actions are audited:

Create
Update
Delete entities
Entity fields
Entity records

Note: For record-level actions (Create, Update, Delete), audit logs show that a change occurred, but do not display the actual data values.

Document Understanding™

The Audit logs page displays the audit trail for actions performed by entities in Document Understanding™.

Audit logs for the Document Understanding™ service are available in Automation Cloud Admin > Audit Logs at tenant level.

The following table lists all the Document Understanding-specific events logged in Audit logs.

Table 4. Document Understanding-specific actions
Category	Action	Description	Logged information
Project operations	Create project	A user creates a new project.	Project ID Project name Project type OCR method Apply OCR on PDFs
Project operations	Update project	A user edits the settings of a project.	Project ID Source OCR method Destination OCR method Source apply OCR on PDFs Destination apply OCR on PDFs
Project operations	Delete project	A user deletes a project.	Project ID Project name Project type
Project versions	Create project version	A user creates a project version.	ID Name Models used
Project versions	Edit project version	A user edits a project version.	ID Name Tag
Project versions	Deploy project version	A user deploys a project version.	ID Name Version Status
Project versions	Undeploy project version	A user undeploys a project version.	ID Name Version Status
Project versions	Delete project version	A user deletes a project version.	ID Name Models used

Integration Service

This section describes the Integration Service events that are recorded in the audit log.

Each log entry contains the following information:

Date and time when the action was performed
IP address
User who performed the action
Source (IntegrationService)
Category (Connection Management)
Action
Status (Success or Failure)

See the following table for a list actions and the details logged for each one.

Action	Description	Log details
Create Connection	A user creates a new connection.	Connection ID, Connector, Connection name, Folder key, Operation.
Update Connection	A user updates an existing connection.	Connection ID, Connector, Connection name, Folder key, Operation.
Delete Connection	A user deletes a connection.	Connection ID, Connector, Connection name, Folder key, Operation.

Licensing

License Allocation
License Management

The table below provides details about each recorded action, including the event type and the logged information captured in the audit log.

Table 5. Licensing logged actions
Category	Action	Description	Logged information
License Allocation	Configure fallback to tenant allocated Robot Units.	A user has configured a fallback to Robot Units available at the tenant level.	User email, configuration date
License Management	Update tenant allocated product quantities	A user has updated the number of licenses for a tenant service	User email, license type, updated quantity, update date

Orchestrator

The audit from the Orchestrator service lists all the events linked to a specific tenant. You can notice folders or machines creations, packages uploads, roles assignments, or settings updates. Simply put, every step that may influence the orchestration process is captured inside the Orchestrator's Audit page.

You need to be an Administrator to access the Audit page at the tenant level.