- Getting started
- Data security and compliance
- Organizations
- About organizations
- Managing organization administrators
- Managing organization settings
- Authentication and security
- Licensing
- About licensing
- Unified Pricing: Licensing plan framework
- Flex: Licensing plan framework
- Activating your Enterprise license
- Upgrading and downgrading licenses
- License migration
- Requesting a service trial
- Assigning licenses to tenants
- Assigning user licenses
- Deallocating user licenses
- Monitoring license allocation
- License overallocation
- Licensing notifications
- User license management
- Tenants and services
- Accounts and roles
- Testing in your organization
- AI Trust Layer
- External applications
- Notifications
- Logging
- Troubleshooting
- Migrating to Automation Cloud
Automation Cloud admin guide
Organization settings are broadly-applicable and impact everyone who the UiPath platform. Settings can impact all tenants, all services, and all users, except where options exist to customize more granularly.
If you are an organization administrator, you can access the Admin space, which includes the organization settings.
To access organization settings
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From the App launcher (top left corner), select Admin. You are then redirected to the organization settings page.
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If you are already browsing the Admin pages, select your organization name at the top of the panel on the left:
Changing the URL
Account Logical Name) greatly impacts the entities that used the previous URL.
- Robots configured at the services level are disconnected. If you change the URL, you need to reconnect your robots , entering the new URL.
- Bookmarks containing the organization URL don't work anymore. You must send the new URL to your users.
- User invites that were sent before the URL change are no longer valid. You must send new invites for the colleagues who haven’t joined yet.
- Mobile Orchestrator users are disconnected. Send them the new URL to connect again.
After Changing Your Site URL
The URL is also known as your Account Logical Name or organization-specific URL. Changing the URL greatly impacts the entities that were using the previous URL:
- Robots configured at the service level are disconnected. If you change the URL, you need to reconnect your robots, entering the new URL.
- Bookmarks containing the organization URL don't work anymore. You must share the new URL with all your users.
- Mobile Orchestrator users are disconnected. Send them the new URL to connect again.
You can change the language either globally, with the change being propagated to all the users accessing your organization, or at a local level, for yourself only. The default language is English.
In some cases, you might need to refresh the page or log out and then log back in so that all elements on the page are localized.
Global language settings
You can change the language used for system emails sent by Automation CloudTM and other services to your users.
If a service has a different language setting for system emails, that setting takes precedence.
User language settings
Each user can localize the user interface for themselves by selecting the desired language from the Preferences page. For details, refer to Selecting the user language.
For details about the supported languages across our products, refer to Localization Support .
You can display your own company logo in the header:
To add your logo
The appropriate logo for your current theme appears in the header.
The Support ID uniquely identifies your organization. You must provide this ID if you want to:
- contact sales to request an upgrade to the Enterprise plan.
- contact support (only available for enterprise; for other plans, use the UiPath® Community Forum).
To view your support ID:
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Select the help icon
in the header. Select the copy icon
to copy your support ID.
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Go to Admin. The support ID is visible in the bottom left corner of the page.
The UI Customization feature is only available for Pro, Pro Trial and Enterprise users.
It is important to have control over the products and services that are accessible to your users.
For some products and services, you can choose to hide the left rail navigation icons from all non-administrator users in your organization. Users can still access the service if they have the direct URL to the service. This change only removes the navigation icon.
This menu allows you to also hide certain areas from the homepage.
To hide unused services:
Hidden items are no longer visible in navigation for your users, only organization administrators can continue to view them. Shown items are visible in navigation to all users.
User license management allows you to get more out of user licenses because one license can be used across all tenants. When this setting is disabled, user licenses are bound to the tenant to which they are allocated.
For more information about this option, refer to User license management.
To schedule data moves to a new region, contact UiPath Support to request enabling this feature for your cloud organization.
Before you begin
Review the following information before requesting a tenant region change:
Planning and scheduling
- Depending on the services used by your tenant, the move may require multiple days to complete. Move date(s) are determined based on required version compatibility across regions.
- A four-hour maintenance window is allocated for the region change. The average downtime is typically less than 30 minutes, but this can vary depending on tenant size. In rare cases, particularly for very large tenants, the move may take longer.
- During the scheduled downtime window, the tenant is temporarily inaccessible.
- Any running jobs are paused during the move and automatically resume after completion.
- If you have scheduled or suspended robot jobs, temporarily disable them during the downtime window to help ensure a smooth migration.
- Notify your cloud organization members in advance about the scheduled downtime window.
Scope and impact
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Changing a tenant’s region does not affect the region of other tenants or the organization.
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To move multiple tenants, submit and schedule region changes individually for each tenant.
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To schedule a move for the entire organization, follow the Performing a cloud organization data move procedure.
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For additional details about data behavior, see Organization and tenant services data.
Data considerations
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The Change tenant region wizard migrates service data only. It does not change the tenant region itself.
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Only supported services are available for migration.
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Services that are not supported must be recreated or manually reconfigured in the new region.
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Some services may require additional configuration after migration.
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Robot execution logs are retained for 30 days. Export logs in advance if you need to preserve them. For details, see Robot logs.
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If your processes are integrated with UiPath Apps, you must update references after the move. See Replacing a process for guidance.
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Insights can be moved to a new region. However, historical data backfilling is supported only within 30 days after moving Orchestrator. If Orchestrator is moved more than 30 days before Insights, Insights is moved without historical data, and only limited data is available after migration.
Performing a cloud organization data move
To schedule a move for the data of your organization services to a new target region, take the following steps:
Canceling a cloud organization data move
- Navigate to Admin, Settings, Advanced.
- In the Region section, select Region change scheduled.
- Select Cancel request.
- Select Confirm.
If you have duplicate organizations, you are moving from cloud to on-premises, or you just decided that you want to stop using the UiPath platform, as an organization administrator you have the option to explicitly delete the data for an organization.
Deleting organizations
If you are an organization admin, you can delete your organization and its data. To do that, take the following steps:
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Community, Free, and Pro Trial organizations
To delete an organization for which you have an active Community, Free, or Pro Trial license, you can delete the organization yourself by following the steps in the Community, Free, and Pro Trial organizations procedure, or by filling out the Trust and Security form to submit your deletion request.
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Enterprise organizations
To delete an organization for which you have an active enterprise license, you must fill out the Trust and security form to submit your deletion request.
Community, Free, and Pro Trial organizations
If you are the organization administrator for an organization that is on the community, free, or pro trial licensing plan, you can delete your organization yourself.
We initially perform a soft delete, meaning that the organization, services, and data are no longer accessible to any of your users. For seven days, you can choose to undo the deletion, but we do not guarantee that all data can be restored.
After a seven-day grace period, your data is no longer accessible.
To delete your organization:
The organization is deleted and no longer accessible to any of your users, and you are logged out of the Automation Cloud organization.
A confirmation email message is sent to the email address of the organization administrator, containing details on how to undo the deletion within seven days, if needed.
- Accessing organization settings
- Changing the organization name or URL
- Changing the URL
- After Changing Your Site URL
- Changing localization settings
- Global language settings
- User language settings
- Adding your company logo
- Finding your support ID
- Hiding services
- Changing the license management option
- Moving cloud organization data to a different region
- Before you begin
- Performing a cloud organization data move
- Canceling a cloud organization data move
- Deleting your organization
- Deleting organizations
- Community, Free, and Pro Trial organizations
