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process-mining
2021.10
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Process Mining user guide

Last updated Apr 23, 2026

Analyzing data in AppOne

Below is a list of questions that you may want to answer when analyzing your process data, and the relevant dashboard in AppOne where you can find the answer.

QuestionDashboard
Does the data look as is expected?Overview - Dashboard (Role Analyst)
Are there any unexpected issues in the process that should be analyzed further in the application?Overview - Dashboard (Role Monitoring User)
What is the automation potential of an activity?Overview - Automation
What is the percentage of automated events for each activity?Overview - Automation
How many cases have we handled?Overview - Cases
Which type of cases occur the most?Overview - Cases
Are the open/close activities configured properly?Overview - Open/Close
What does the overall process look like?Process - Process
Which activities are performed?Process - Process
Which activities are performed for which cases?Process - Process
Which activities in the process occur more often than expected?Process - Repetitions
What is the average repetition of the activities?Process - Repetitions
How do two processes compare?Process - Compare
How long does the process take?Timing - Timing
What are the average throughput times/processing times/costs?Timing - Timing
Which activities take the most time?Timing - Timing
Which users take the most time to execute?Timing - Timing
Is the “Payment deadline” being met on time?Timing - Due dates
What is the history of the costs involved with payment of invoices?Timing - Due dates
What are the costs involved in meeting or not meeting our due date?Timing - Due dates
How many days per case is the payment of invoices overdue?Timing - Due dates
What is the history of payment of invoices on time and late?Timing - Due dates
Which tags occur?Conformance - Tags
In which cases do tags occur?Conformance - Tags
Who has violated the four eyes principle?Conformance - Four eyes
In which cases is the four eyes principle violated?Conformance - Four eyes
Who performs which activities?Users - Activities
Who is involved in which cases?Users - Cases
Which users interact with each other?Users - Interactions
What are the cases within a selected period?Details - Cases
What are the events within a selected period?Details - Events
What are the tags and their attributes?Details - Tags
What are the time and amount details of a selected due date?Details - Due dates
What are the details of a selected case?Details - Case overview

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