UiPath Documentation
process-mining
2024.10
false
  • Release notes
    • 2024.10.8
    • 2024.10.7
    • 2024.10.6
    • 2024.10.5
    • 2024.10.4
    • 2024.10.3
    • 2024.10.2
    • 2024.10.1
    • 2024.10
  • Before you begin
    • Installing Automation Suite
    • Process Mining configuration checklist
    • System requirements
  • Getting started
    • Introduction to Process Mining
    • Process Mining
    • Architecture overview
    • Process Mining portal
    • Uploading app templates
    • Migrating apps for use in Process Mining
    • Managing access
      • Enabling Process Mining
      • Setting up the users
      • Managing access for process apps
      • Data capacity
  • Integrations
    • Setting up Automation integration
  • Working with process apps
    • Working with dashboards and charts
    • Working with process graphs
    • Working with Discover process models and Import BPMN models
    • Showing or hiding the menu
    • Context information
    • Export
    • Filters
    • Sending automation ideas to UiPath® Automation Hub
    • Tags
    • Due dates
    • Compare
    • Conformance checking
    • Root cause analysis
    • Simulating automation potential
    • Triggering an automation from a process app
    • Viewing Process data
  • Creating apps
    • App Templates
    • Create new app wizard
    • Cloning an app
    • Exporting and importing process apps
    • Editing dashboards
    • Managing app permissions
    • Deleting an app
  • Loading data
    • Uploading data
    • Retrieving the SQL Server database parameters
    • Setting up a SQL Server account for data upload using an extractor
    • Loading data using CData Sync
      • Installing CData Sync
      • Create a source connection
      • Create a destination connection
      • Create a job
      • Run the job
      • Incremental extraction
      • Troubleshooting CData Sync
    • Loading data using Theobald Xtract Universal
      • Setting up Theobald Xtract Universal
      • Importing the template extractions
      • Configuring the source
      • Configuring the destination
      • Configuring the extraction script
      • Running the extraction script
      • Troubleshooting
    • Viewing logs
    • Optimizing an app
    • Scheduling Data Runs
  • Transforming data
    • Data transformations editor
      • Adding fields
      • Adding tables
      • Designing an event log
    • Input data
      • Adding input tables
      • Deleting input tables
      • Defining new input tables
    • Editing data transformations
      • Structure of transformations
      • Tips for writing SQL
      • Exporting and importing transformations
      • Viewing the data run logs
      • Merging event logs
      • Configuring Tags
      • Configuring Due dates
      • Configuring fields for Automation potential
      • Making the transformations available in dashboards
    • Data models
      • Data model requirements
  • Customizing dashboards
    • Introduction to dashboards
    • Working with the dashboard editor
      • Uploading a development dataset
    • Creating dashboards
    • Dashboards
    • Charts
      • Bar charts
      • Stacked bar charts
      • Distribution charts
      • Table charts
      • Pivot table charts
      • Line charts
      • Process graphs
      • KPI trends lists
      • KPI values lists
      • Pie charts
      • Donut charts
    • Editing app settings
      • Setting data restrictions for a process app
    • Data manager
      • Tables
      • Fields and metrics
      • Expressions
        • Reference fields
        • Constants
        • Arithmetic
        • Aggregates
        • Compare
        • Logical
        • Text
    • Automation manager
    • Process manager
  • Publishing Dashboards
    • Publishing process apps
  • App templates
    • Event log and Custom process app templates
      • Overview of generic menus and dashboards
      • Menu Overview
      • Menu Analysis
      • Event log input fields
      • Custom process input fields
      • Configuring CData Sync for Event log or Custom process
    • Purchase-to-Pay app template
      • Overview of menus and dashboards
      • Menu Summary
      • Menu Analysis
      • Menu Efficiency
      • Menu Compliance
      • Purchase-to-Pay input fields
      • Configuring CData Sync for Purchase-to-Pay
    • Order-to-Cash app template
      • Overview of menus and dashboards
      • Menu Summary
      • Menu Analysis
      • Menu Efficiency
      • Order-to-Cash input fields
      • Configuring CData Sync for Order-to-Cash
  • Notifications
    • My notifications
  • Additional resources
    • Out-of-the-box Tags and Due dates
    • Transformations
      • Custom throughput time metrics
      • SQL differences between Snowflake and SQL Server
      • Configuration settings for loading input data
    • Loading data using DataBridgeAgent
      • System requirements
      • Configuring DataBridgeAgent
        • Configuring CData Sync
      • Adding a custom connector to DataBridgeAgent
      • Using DataBridgeAgent with SAP Connector for Purchase-to-Pay Discovery Accelerator
      • Using DataBridgeAgent with SAP Connector for Order-to-Cash Discovery Accelerator
    • Extending the SAP Ariba extraction tool
    • Performance characteristics
    • Basic troubleshooting guide
      • Data transformations
      • Uploading data
      • CData Sync
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Process Mining

Last updated Mar 26, 2026

Troubleshooting CData Sync

Introduction

When a CData Sync job is not working as expected, there are several ways to get more information about what might have gone wrong.

Job logs

You can check the job logs for more information about a specific log. Follow these steps to check the job logs in CData Sync.

  1. Select Logs in the CData Sync menu bar.
  2. On the Job History tab, locate the job for which you want to donwload the logs.
  3. Select Download Logs from the menu.

Refer to the official CData Sync documentation on Logs and History for more details.

Application logs

When the job logs do not provide adequate information, you can check the Application log of the CData Sync server. The Application log contains more detailed information about all jobs being run. This can be helpful when analyzing pre-job and post-job events.

Follow these steps to view the CData Sync application log.

  1. Select Logs in the CData Sync menu bar.
  2. Go to the Application tab and select Download Logs.

Refer to the official CData Sync documentation on Application Logs for more details.

  • Introduction
  • Job logs
  • Application logs

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