orchestrator
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Orchestrator user guide

Last updated Oct 7, 2025

Viewing and accessing email notifications

When an event that you are subscribed to takes place, an email notification is generated and sent to the email address that you used to create your account. To access the email notifications, check out the inbox of the email address where you know the notifications will be sent.

Depending on the configuration of the task at creation time, the notifications can be regular or actionable.

With regular email notifications you can perform the following actions:

  • Read general information about the event that took place.
  • Navigate to the corresponding service and tenant where the event took place.

To receive email notifications, your Organization administrator need to enable the Enable email notifications option from the Preferences menu, on the Email configuration tab.

With Actionable notifications you can quickly complete simple tasks directly from your inbox, without having to log in to Action Center:
  • Approve an action
  • Reject an action
  • Add comments to an action

You can also select View full task in Action Center to access all the task details in Action Center.

To have Actionable notifications, you need to enable this option when you Create App Task.

Important:

Actionable Notifications support a maximum number of 10 fields in the corresponding Action App. If your Action App schema has more than 10 fields disable Actionable Notifications.

Figure 1. Actionable notifications

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