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Important :
Communications Mining is now part of UiPath IXP. Check the Introduction in the Overview Guide for more details.
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Communications Mining user guide

Last updated Aug 1, 2025

Automation FAQs

Do we have an out-of-the-box connector for my tool?

We are fully integrated with the UiPath® platform and also have a comprehensive REST API.

Where can I get started with automations?

Most of our clients start with triage automation and then move onto end-to-end automation. For more information about automation examples, check our Hiscox automation case study.

What best practices should I follow when creating my automation?

How can I find automation opportunities in my communications channel?

We call the process of finding automation opportunities Communications Mining™. For more details, check IDP.

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