- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- About licensing
- Unified Pricing: Licensing plan framework
- Flex: Licensing plan framework
- Activating your Enterprise license
- Upgrading and downgrading licenses
- Requesting a service trial
- Assigning licenses to tenants
- Assigning user licenses
- Deallocating user licenses
- Monitoring license allocation
- License overallocation
- Licensing notifications
- User license management
- Tenants and services
- Accounts and roles
- Testing in your organization
- AI Trust Layer
- External applications
- Notifications
- Logging
- Troubleshooting
- Migrating to Automation Cloud

Automation Cloud admin guide
Requesting a service trial
linkRequesting a service trial is available only for the Flex licensing model.
You can request a free trial for services that you don't already own, to evaluate if they are useful for your organization.
Starting a trial for a service
linkServices available for a trial
These are the services for which you can request trials at the organization level:
- Automation Hub
- Process Mining
- Insights
- Automation Cloud Robots
- Agentic Trial
- Healing Agent
For details on the benefits provided by each service trial, refer to the sections marked with Service trial available in Plan breakdown.
- Go to Admin and, if not already selected, select your organization name at the top of the panel on the left.
- Select Licenses.
The Licenses page for the organization opens.
- Along the top, select the Free Trials tab.Note:
You can only request a trial for a particular service once per year.
If you need this limit reset for your organization, please contact Support.
Only services that you do not already own are displayed in the Trial Services tab:
- On the card of the service you want to try, select Start Trial.
Information about the requested trial is displayed, along with a link to the applicable legal terms for the trial:
- Review the legal terms.
- If you agree to the terms, select Activate trial.
Once requested, the service trial starts and is displayed under Current trials on the Trial Services tab.
- Provision the service on tenants, as needed, by editing a tenant.
- Assign service-level roles for users so they can access the new service.
For information about the roles for the new service and how to assign them, refer to Managing service-level roles.
Trial expiration
linkA trial expires 60 days after the request date.
At trial expiration, the service is disabled on all the tenants on which it was enabled.
At 90 days after the expiration date, if the service is not licensed at that time, all your data and resources pertaining to that service are deleted.
If you purchase a license for the service before expiration or before the data is deleted, the service becomes part of your licensing plan and the specific terms of use apply.