- Introduction
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields (previously entities)
- Labels (predictions, confidence levels, hierarchy, etc.)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Create or delete a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend dataset settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Analytics vs. automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation (NEW)
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining
- Licensing information
- FAQs and more

Communications Mining User Guide
Managing access
This section contains an overview of the different roles and the permissions they grant in the Communications Mining platform.
Permission type |
Description |
Sources permissions | Refer to the data your company uploaded for analysis. |
Datasets permissions | Grant access to datasets (i.e. named collections of labels), general fields and training data. |
Streams permissions | Grant access to streams, which allow you to take actions on newly ingested data. |
Users permissions
(deprecated) | Allow you to view and/or modify users in their projects. |
Buckets permissions | Grant access to buckets, which are containers of raw data items that you can upload. |
Integration permissions | Grant access to integrations, which allow you to connect other services to the platform. |
Utility permissions | Include any permissions which do not belong to any of the other categories. |
Buckets, integration, and utility permissions are typically only granted to programmatic users such as development engineers. In addition, these permissions are not required for the daily use of the platform.
Permission type | Permission | Permission description |
Service (only non-project) | Tenant admin |
Create, modify, and delete projects and users for a tenant. Additionally, all admins on UiPath® Cloud also receive this permission in the Communications Mining platform automatically. |
Sources | View sources | View sources and the messages they contain. This is required to view individual messages on the platform.
Note: To view any data related to a source, dataset, or message in the platform both View Sources and View Labels, or their parent roles, are required.
|
Sources |
View sensitive data Grants View sources | View any user properties which have been marked as sensitive, in addition to others. |
Sources | Edit messages | Create, update and delete messages in a source via the API |
Sources |
Sources admin Grants View sensitive data | Create, modify and delete sources. Source creation must be done via the API. |
Sources | Create translated sources | Create sources (via the API) which are automatically translated into English. |
Datasets |
View labels | View pinned and predicted labels on the user's datasets. This is required to view individual messages on the platform.
Note: To view any data related to a source, dataset, or message in the platform both View Sources and View Labels, or their parent roles, are required.
|
Datasets |
Modify datasets Grants View labels | Update a dataset's properties: e.g. its description, sources and general fields. Enable Quality of Service and Tone analysis. |
Datasets |
Review and label Grants View labels | Create, edit, and delete labels, and pin them to messages in the user's datasets. Add pre-trained labels. |
Datasets |
Datasets admin Grants Modify datasets and Review and label | Create and delete datasets. Pin trained models for use in streams. |
Datasets | Modify dashboards | Create, edit and delete dashboards within datasets. |
Datasets | Export datasets | Export datasets via the UI |
Streams | View streams | View streams and their configuration |
Streams | Modify streams | Update a stream's properties: e.g. its description and filter. |
Streams | Consume streams | Fetch and advance the output of a stream. |
Streams |
Streams admin Grants View streams and Modify streams | Create, modify and delete streams. |
Users | View users | View information on the other users in this user's projects. |
Users |
Modify users Grants View users | Modify other users' permissions and projects |
Buckets | View buckets | View information on raw data buckets |
Buckets | Add/remove buckets | Add or remove raw data buckets |
Buckets | Upload data to buckets | Upload data to buckets |
Integrations | View integrations | View information on external integrations |
Integrations | Modify integrations | Add or remove integrations with external services |
Alerts | View alerts | View alerts, and issues raised by them. |
Alerts | Alerts admin | Create, modify and delete alerts. |
Utility | Upload files | Upload files to the Communications Mining™ server via the web UI |
Utility | Read appliance configs | Fetch appliance configs |
Utility | Write appliance configs | Upload new or replace existing appliance configs |
**) Triggers have been renamed to Streams in the platform, to better reflect their functionality.
- Alerts - Read - View alerts and issues raised by them.
- Alerts - Manage - Create, modify, and delete alerts.
- Appliance Configs - Read - Fetch appliance configs.
- Appliance Configs - Write - Upload new or replace existing appliance configs.
- Buckets - Upload - Upload items to raw data buckets.
- Buckets - Download - Download items from raw data buckets.
- Buckets - Read - View information on raw data buckets.
- Buckets - Manage - Add or remove raw data buckets.
- Documents - Manage - Create, update, and delete messages in a source via the API or the UI, including CSV upload.
- Dashboards - Manage - Create, edit, and delete dashboards within datasets.
- Datasets - Manage - Create and delete datasets. Grants all other dataset permissions except Export Datasets.
- Datasets - Export - Export datasets via the user interface.
- Datasets - Model Admin - Pin and unpin trained models and update their tags.
- Datasets - Read - View annotated and predicted labels on the user’s datasets. Required to view individual messages on the platform.
- Datasets - Review - Create, edit, and delete labels, and pin them to messages in the user’s datasets.
- Datasets - Write - Update a properties of a dataset, including sources, general fields, and models.
- Files - Upload - Upload files to the Communications Mining server via the web user interface.
- Integrations - Read - View information on external integrations.
- Integrations - Manage - Add or remove integrations with external services.
- Sources - Manage - Create, modify, and delete sources.
- Sources - Read - View sources and the messages they contain. Required to view individual messages on the platform.
- Sources - Read Sensitive - View any user properties which have been marked as sensitive, in addition to others.
- Legacy Streams Manage - Create, modify, and delete streams.
- Legacy Streams Consume - Fetch and advance the output of a stream.
- Automation Cloud organization administrators are automatically granted the CM Tenant Admin role. This role cannot be removed without removing their organization admin role.
- The project administrator receives all the roles in a project, and can distribute the roles to all the users. You can only assign to a user the roles and permissions that you already have. You need the administrator of your project to first assign other permissions to you.
To edit the project roles of another user and assign them permissions, proceed as follows:
- Log into Communications Mining, and go to the Manage Access tab.
- Select a project from the All projects drop-down list.
- Select any permission in the Project Permissions column for the user you want to update the permissions.
- Select or deselect the roles you want
to assign in the Project-specific permissions sidepanel.
To grant tenant administrator permissions to another user, proceed as follows:
- Log into Communications Mining, and go to the Manage Access tab
- Select a project from the All projects drop-down list.
- Select CM Tenant Admin in the
Global Permissions column.
- Select CM Tenant Admin to
grant the tenant administrator permission.
- Log into Communications Mining, and select the gear icon to access the Administration page.
- Go to the Manage Access tab.
- Select the All Projects drop-down list, and select the project you want to add the new user to from the dropdown menu.
- Select New user to create a
new user.
Note: If you are part of multiple projects with different members in them, the Add a user modal is displayed..Add user modal
- Select Create userNote: If you are part of one or more projects with the same members, the platform skips the Create user step, and displays the Create a new user modal instead.Create new user modal
- Fill in the required fields, which are describes as follows:
- Username - the username of the new user.
- Email - the company email of the new user.
- Send welcome email - the user will receive a welcome email that enables it to finish setting up its new account.
- Select Create user.
You must have the Modify users permissions assigned to delete or remove the roles and permissions of a user.
To permanently delete a user, make sure you have access to all projects as the user, and have the Modify users permission assigned to each project. Otherwise, an error message is displayed when you attempt to delete them.
To remove, or to completely delete, a user from a project, proceed as follows:
-
Go to the Manage Access tab.
- Select the ellipsis for the user you want to remove or delete.
- Select Remove from project.
- Select Confirm to remove the user, or, for non-Automation Cloud users, to completely delete the user.