Document Understanding 用户指南

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上次更新日期 2026年4月23日

关于 Document Understanding™

UiPath® Document Understanding^TM uses a combination of robotic process automation (RPA) and AI to automatically process your documents.

备注：

Feature availability depends on the cloud platform that you use. For details, refer to the Choosing the deployment type page.

文档处理是每家公司都面临的挑战。手动文档处理和旧版解决方案会限制业务增长，增加风险，并带来糟糕的客户体验。手动数据解释和数据输入中的错误和延迟会影响客户旅程中的关键事件和业务流程效率。借助 UiPath 智能文档处理，您可以将最新的 AI 功能无缝集成到企业级自动化中，从而实现端到端的文档处理自动化。

UiPath 智能文档处理解决方案包含两个不同的产品：

Document Understanding^TM: is a no-code and user-friendly solution that combines specialized and generative models to extract and interpret data from various documents and ensure end-to-end document processing. From structured to unstructured, the tool can process a wide variety of documents, recognizing different objects like tables, handwriting, signatures, and checkboxes, and is versatile in handling various file formats.
Communications Mining：是一种无代码解决方案，利用无监督的主动学习技术来开发专门针对每个客户的要求设计的机器学习 (ML) 模型。该解决方案使企业能够自动化最频繁且耗时的请求。因此，用户可以使用 Communication Mining 完整提取、跟踪和自动化每个对话。要了解有关此内容的更多信息，请查看 Communications Mining 用户指南。

The current guide focuses on Document Understanding^TM, which pairs robotic process automation (RPA) with AI to help you process your documents automatically.

它是如何工作的?

UiPath™ Document Understanding ^TM结合了 RPA 和 AI，以帮助您从各种文档类型和格式中提取和解释数据，包括图像、PDF、手写、签名、复选框和表格。它旨在结合使用规则、模板以及专用或生成式语言模型，以智能方式处理文档。作为 UiPath Business Automation Platform 平台的一部分，Document Understanding 可确保实现端到端自动化。它会从各种来源收集文档，允许您使用人机回圈组件验证提取的信息，并根据此信息进行响应。

图 1. Document Understanding 框架

UiPath Document Understanding 框架示意图。

它解决了哪些挑战？

Document Understanding ^TM可高效处理大量数据，使其成为需要进行大量文档处理的企业的理想工具。它使用智能算法来处理和结构化文档中的数据，为处理大量非结构化信息提供了一种高效且有效的方法。

Document Understanding can help you improve business growth and scalability. Labor-intesive document processing limits the ability of companies to scale efficiently and capture market opportunity. As a part of the UiPath® Platform, Document Understanding can be used in various cases involving documents, saving substantial time and reducing costs associated with manual document processing.

The product can help you improve customer experience. It simplifies the processing of complex, unstructured data, expediting decision-making processing, onboarding, and servicing. Automating document processing also reduces the risk of errors. By mitigating the risk of human error, data input errors, missed information, and incorrect procedures are less likely to occur. The result is improved compliance, reduced time people spend on rework, and less losses for you and your customers.

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Document Understanding 用户指南

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