process-mining
latest
false
- Release notes
- Before you begin
- Managing access
- Getting started
- Integrations
- Working with process apps
- Working with dashboards and charts
- Working with process graphs
- Working with Discover process models and Import BPMN models
- Showing or hiding the menu
- Context information
- Export
- Filters
- Sending automation ideas to UiPath® Automation Hub
- Tags
- Due dates
- Compare
- Conformance checking
- Root cause analysis
- Simulating automation potential
- Starting a Task Mining project from Process Mining
- Triggering an automation from a process app
- Viewing Process data
- Creating apps
- Loading data
- Transforming data
- Customizing process apps
- Publishing process apps
- App templates
- Notifications
- Additional resources
Troubleshooting

Process Mining
Last updated May 28, 2025
Troubleshooting
The data run also creates a log file that can help in case of unexpected results or if the data upload with the data uploader
fails. The file
extraction.log
contains the logs of the last data run. For each extraction that failed, a return code is displayed. Refer to the official
Theobald Software documentation Call via Commandline for more information. When something with the setup is incorrect, this is mentioned in the error message.
In some older, non-HANA systems, CDPOS is a cluster table and may result in a “join with pool table” erroras displayed in the following code.
ERPConnect.ABAP RuntimeException: RfcReceiveEx failed(RFC_SYS_EXCEPTION) RFC_ERROR_SYSTEM_FAILURE - Join with pool table, cluster or view.
ERPConnect.ABAP RuntimeException: RfcReceiveEx failed(RFC_SYS_EXCEPTION) RFC_ERROR_SYSTEM_FAILURE - Join with pool table, cluster or view.
The extraction of the
CDPOS
table includes by default a join with the CDHDR
table to limit the number of records that need to be extracted. An alternative way to limit the number of records without
having the join is available when running the script. In the configuration of the script, the variable is_sap_hana
should be set to false
.
You may encounter unexpected errors during extraction. For example:
23,O2C_VBAK,2023-05-16_08:46:54.984,4,FinishedErrors,Error,LiveDataExtraction,Theobald.Extractors.Table.TheoReadTableException: Length of the field VBTYP not valid. Given length is 000002 . Length in SAP is 000008
23,O2C_VBAK,2023-05-16_08:46:54.984,4,FinishedErrors,Error,LiveDataExtraction,Theobald.Extractors.Table.TheoReadTableException: Length of the field VBTYP not valid. Given length is 000002 . Length in SAP is 000008
This may be caused by the fact that the properties defined in the template extractions do not match with your SAP system.
In Theobald Xtract Universal, select the Refresh metadata button to update the metadata properties to reflect your SAP system and check if the issue is solved.
During extraction, you may encounter time-out issues. Refer to the official SAP documentation to check the available time-out parameters.